IMPROVEMENT LED BY USERS
Community of Practice
Product user groups bring council practitioners together to share experience, shape priorities and drive continual improvement.
BEYOND IMPLEMENTATION
The people using the application help guide what happens next.
A LocoSOFT application is not treated as finished on launch day. Participating councils continue to bring practical knowledge, emerging needs and direct experience into the way the application develops.
Product-specific user groups provide a structured forum for that contribution. LocoSOFT brings the feedback together, identifies shared priorities and translates them into a practical improvement roadmap.
THE USER-GROUP MODEL
Shared experience becomes shared improvement.
Practitioner user groups
The right people in the room
Users working directly with the application share experience grounded in real council operating environments.
Collective learning
Knowledge travels further
Councils can learn from one another’s questions, practices and solutions rather than working through them alone.
Roadmap priorities
Evidence-led improvement
Common needs are identified and prioritised so investment remains focused on improvements with wider value.
Sector change
Applications stay relevant
Legislative, policy and operational changes can be considered collectively and reflected in future development.
CONTINUAL IMPROVEMENT
Feedback is most valuable when it becomes a disciplined roadmap.
The Community of Practice connects council experience with product decision-making. Individual requests can be considered in the context of shared need, allowing improvements to be prioritised transparently and delivered for broader benefit.
WHAT PARTICIPANTS GAIN
A stronger application and a stronger practitioner network.
A continuing voice
Participating councils retain a meaningful channel into product direction after implementation.
Shared practical knowledge
Users gain access to experience and approaches from peers facing similar challenges.
Better prioritisation
Common needs can be separated from isolated preferences and evaluated for collective value.
Long-term relevance
Applications continue to reflect changing council practice, legislation and expectations.
JOIN THE CONVERSATION
Interested in how councils shape ongoing improvement?
Talk with us about product user groups, roadmap participation and the Community of Practice supporting each LocoSOFT application.